[i'm back] 2nd crash was worse than the first

May I tell you about it? Have to get it off the chest. Yesterday’s crash wiped out my E disk with all addresses plus all downloaded programmes, including the IntelliMouse plus the Bat. As you can see from the posts, we worked on it yesterday and got the system back up but then it crashed again this morning – this time one hard disk was completely gone. All photos, music and video went with it. New hard disk is not cheap, even over here. Knowing there were a lot of e-mails banked up, we did everything to get it receiving then the other guy had a brainwave. One phone call and yep – the delightful provider had me blocked for being a naughty boy. Now it seems to be back but I’m saying nothing, touching wood and hoping Mr. Kaspersky will do his bit.