[money] in the uk, as in the us, bank branches are back in vogue

And about time too! Did it take them all this time for the penny to drop?

Did it really take banks and others in the public services community this long to understand the principle that customers need a name and face to deal with when they agree to hand over their hard-earned to an institution?

Did it really take institutions this long to understand that ordinary people fall into two categories - those who delight in the swift, web based money shifting and others, like me, who like to take our passbook to a branch and speak with ... read more and comment here.