HM Treasury states the rationale behind the Service Transformation in the
2.10 The first progress measure will track how much contact between government and citizens is "avoidable".
3.3.4 The types of transformation covered by this Agreement will simply not be possible unless the public sector can establish the identity of the customer it is dealing with simply and with certainty, and be able to pass relevant information between different parts of government.
DSTP-A.39 The virtual court prototype is very exciting in terms of its potential to deliver speedy justice by shortening the process from arrest to charge to sentence.
Common Purpose's common purpose
Common Purpose programmes produce people who lead beyond their authority and can produce change beyond their direct circle of control.
Hansard Written answers re Common Purpose
Thursday, 26 July 2007: Work and Pensions: Departments: Common Purpose
To ask the Secretary of State for Work and Pensions how much his Department paid to Common Purpose in each of the last five years; for what purpose; and what the outcome of the expenditure was.
A number of DWP senior managers have attended leadership courses run by Common Purpose in the last five years. The total expenditure for each of the last five years is listed in the following table. The courses have helped improve leadership skills. Given the nature of these courses, they have also helped foster valuable partnerships in the local community which can be used to improve the service offered to our customers.
Did Anne McGuire satisfactorily answer the question?