People talking without speaking,
People hearing without listening
Now, from Charles Crawford:
Are we replacing the intellect with 'emotions'? Thus:
... we are essentially being invited to empathise, not intellectualise, and that is something I find astonishing. Not only does this kind of emotional discourse have an infantilising effect on the public - the assumption being that we are incapable of grasping complex strategic arguments - the failure to develop the argument beyond these basic moral categories is hopelessly counterproductive.
This blog is forever banging on about it.