[modern living] are we becoming less patient

This situation happened to me some years back and then, some days later, I read this article in the newspaper. As it was before the time of this blog, I didn't keep the paper and can't attribute but it's too good not to run. Anyone know who wrote it?

At a pedestrian crossing near Victoria Station in London, a man and a woman, walking towards each other on the footpath, did that old urban dance of both dodging to the right, then to the left, in an effort to avoid one another.

I was crossing the road at the same time and heard them. Normally people laugh it off and say "sorry". Not this time.

The man, well-dressed and holding a briefcase, scowled. He tutted. And then he swore: "Oh for God's sake! Get out of the *%^&$* way!" It was not even as though he was hurrying for a train - he was walking away from the rail terminus.

Anger bubbles just below the surface in modern British life. We have become peevish, testy, edgy. You see it on the roads, at the supermarket, and, as I discovered, even on the street in the middle of a sunny morning.

People are fractious. Strangers simmer, motorists thump their steering wheels and Tube passengers groan as yet another goon steps into an already crowded carriage.

Research commissioned by the BBC suggests that tempers are fraying as never before. So what is happening?

Full text here.